Helpdesk Request
Submit a helpdesk ticket, and they will respond during normal business hours: M-F, 7am - 4pm. This is for non-urgent matters (email, passwords, technical issues).
SHORTCUT: You can email helpdesk@midtownchurch.org
STAFF RESOURCES
(internal use only)
HR, PAYROLL, FINANCE
CLICK HERE TO LOG IN TO PAYLOCITY:
Manage your timesheets, benefits, request time off. Enter company ID: 137218
CLICK HERE to read our staff culture and values.
CLICK HERE to download the Midtown Church Employee Handbook.
This includes helpful information about payroll, benefits, time off, staff culture, and more.
Under construction (coming soon)
How to submit time-off requests, guidelines, approval process and more. Click here to download the Time-Off Policy.
- CLICK HERE for the Live Scan forms, instructions, and locations
CLICK HERE to read and sign the Midtown Church Confidentiality Agreement.
This is a required form for all staff and volunteers.
CLICK HERE to update your household profile if you have any changes.
CLICK HERE for the Midtown Church Serve Team agreement.
This is a required form for all volunteers.
CLICK HERE to read and sign the Midtown Church Abuse Policy Acknowledgement.
This is required for all staff and volunteers.
Have a new leader on your Serve Team? Start here.
Please complete this form to begin the process to request equipment, credentials and more.
Have a new employee? Start here.
Please complete this form to begin the process to request equipment, credentials and more.
Saying goodbye to a team member?
This form officially initiates the process for offboarding: equipment return, removal of credentials, and more.
We conduct quarterly staff evaluations (between employee and direct supervisor). This provides documented opportunities for performance feedback, communication, and development.
- All Midtown employees should complete a self-evaluation form and bring the completed form to the evaluation meeting with your supervisor.
Click here to download and print the Self-Evaluation Form. - Are you a supervisor?
Click here to download and print the Supervisor Evaluation form. Please complete one for each of your direct reports.Make a copy for yourself, your employee, and one to turn in to the business office.
For any questions, contact kira.bautista@midtownchurch.org
FINANCE FORMS
CLICK HERE to download the Purchasing and Planning Guide, which helps you get started with your ministry and events. This outlines our process, tools, and guidelines for stewarding our time and resources effectively.
Click here to download the form to log your Corporate Card receipts. Submit this form to kere.romo@midtownchurch.org along with a copy of all of your receipts no later than the 20th of each month.
CLICK HERE to download a Reimbursement Request Form.
You will attach receipts, get your department manager’s signature, and turn in all items to Finance Office.
- Must be submitted within 30 days of purchase
- Reimbursements are NOT guaranteed unless you’ve obtained pre-authorization from your supervisor to be reimbursed for those amounts.
IT SUPPORT
We work with BMISmartCloud to provide IT support services to our staff. They are available for remote and on-site support. Please see below to make your requests.
For any other IT-related questions, you can contact Kira.
Weekend Support
Need IT support outside of business hours? Email Olushile Akintade, or reach out to him on Teams.
Urgent 24/7 Support
Have an urgent matter? Support professionals are available 24/7 at 916-644-3099. Please reserve this for emergencies only.
REQUESTS + RESERVATIONS
Public Calendar Events, Registrations, Facility Use
Reserve a room, request facility use, or create a public calendar event /registration.
Meetings or Classrooms
Planning a class, group, or meeting? Submit this form to request room usage. Please be prepared with details: dates, capacity, equipment needed, etc.
Event Coverage (Media)
Is your ministry having an event? You can request photography or video coverage from our Communications team, subject to availability.
Request Design/Printed Materials
Need more of a previously printed item or have a print-ready file? Submit requests for professionally printed materials such as signs, bulk flyers, or business cards. All requests are subject to Communications budget approval.
Request Website Update
Use this form for all website updates. Confirm details are final, match your ministry’s social media (if applicable), and your team is informed when submitting. This form keeps all requests organized, consistent, and in one place.
New Equipment (Tech)
Request purchase of computers, computer accessories, mobile devices, audio/visual equipment, networking and connectivity.
KNOWLEDGEBASE
Planning Center University
Planning Center University is a set of detailed video tutorials on every product in the system. Watch these videos with your team to learn how to best use each product:
PEOPLE
SERVICES
CHECK-INS
REGISTRATIONS
… and more!
Do you have specific questions about how to use Planning Center for Midtown Church? Contact our Database Manager, Debbie Purvis at debbie.purvis@midtownchurch.org
Microsoft Teams: Planner for Tasks (5 mins)
Adding tasks (a to-do list) in Microsoft Teams. You can use Planner in Teams channels for team tasks or for personal tasks. Learn how to add, complete, and manage tasks efficiently.
Microsoft Teams: "Bookings" for meetings (4 mins)
Use the “Bookings” app in Microsoft teams: a self-booking tool for people to schedule meetings with you, syncing with Outlook Cal.
HELPFUL APPS AND TOOLS
Planning Center
Planning Center (aka “PCO”) is the family of apps we use in connection to our database. Download:
- Services (to manage worship services: schedule volunteers, plan the program)
- People (to search people in our database)
- Check-Ins (for Kids Ministry, YTH Ministry, Events)
Midtown Photos
Smugmug is where we host our official Midtown Photos (taken by the photography team). It’s password protected, and you may login to download photos for Midtown church marketing use. If you don’t have the current password, request from Marissa.
Canva: Templated Designs
Branded design templates for ministry use: small signs, fliers, social media posts, slide presentations and more.
Request access to the Midtown Church Canva.com account.
Unsplash: Free Stock Photos
Need stock photos? Visit unsplash.com to download free images.
Grammarly
Install Grammarly to your internet browser to check your grammar, and help with clear writing.
Social Media Guidelines
Use this guideline as a starting point when running social media on behalf of a ministry. When done well, social media can serve as a place to build trust, community, and spiritual growth.
QUICK LINKS
Mens, Womens
adultministries@midtownchurch.org
Mens Min Instagram
Womens Min Instagram
GROUPS
groups@midtownchurch.org
1825
1825@midtownchurch.org
Midtown1825 on Instagram
The Bridge (ages 25-39):
thebridge@midtownchurch.org
The Bridge on Instagram
CARE, PRAYER & MENTAL HEALTH
christa.armstead@midtownchurch.org
Prayer Team prayer@midtownchurch.org
Baptism Team baptism@midtownchurch.org
Counseling and Mental Health Support webpage
KIDS
midtownkids@midtownchurch.org
Midtown Kids on Instagram
YTH
yth@midtownchurch.org
MidtownYTH on Instagram
MidtownYTH46 on Instagram